Client Portal

Failed to authorize

Hello Tom, Card payments can go thru 2 channels: 1) 2checkout.com payment gateway 2) Paypal The causes for payment failures can be different, some of them are listed below: - mismatch between cardholder address and address given when placing order - distance between geo-location of ordering IP and address given when placing order - various limits set on card e.g. number of internet order per day/month, maximum amount that can be spent per day/month - using open proxy for placing an order - mistyping billing data (name, card number, address, CVV code, expiry date) - browser related issues, see also http://iamjammed.com/internet/how-to-fix-authorization-failed-error-on-2checkout-supported-site-when-using-paypal/ Solutions: - check for above causes and retry - try the other channel - contact your bank, they can tell you more details about the attempted payments